FAQ

Adjustments

There may come a time when there is a mismatch in the accounting between your companies’ invoice and Walmart’s payments.

Walmart uses codes to identify deduction types. These codes appear in EDI as well as on the check remittance to indicate the deduction type.

The first step in resolving any issues is to lookup the listed code to see if the claim is legitimate or if there is a discrepancy. A list of these codes is below.

If you find your records indicate these charges not to be legitimate, the first step is opening a dispute in the resolution portal.

Walmart handles these on a claim by claim basis traditionally but should you find these claims to begin to become overwhelming it is possible to join a program that allows for bulk upload of claims and documentation on a quarterly or monthly basis.

The most common reason for an adjustment is 22 Merchandise Billed not shipped some steps that can be taken to reduce these claims are below:

 

  1. When building pallets to ship each layer should be built by item. i.e.: the first layer should be item A the second layer should be item B. If they take more or less than a layer make the change at the break point do not put the extras on top.

 

  1. On shipping labels the DC’s request emboldening or notating with color the VSN. This way if the package ends up next to like size boxes the person unloading can more easily identify the unit.

 

  1. Suppliers need to audit dimensions and weight to be sure the system is correct.

 

  1. In order to mix PO’s on a pallet suppliers need to be sure they have approval and are slip-sheeting the items.

 

  1. If suppliers have any issues when shipping i.e. being the second pickup and the first vendor not maximizing their loads they need to open a GMT ticket

 

 

 

 Adjustment Reason Codes – Paper Codes cross-referenced to EDI Codes
Paper Code Definition EDI Code
001 DEFECTIVE F1
002 RETURN RECALL 15
003 UNSELLABLE MERCHANDISE GG
010 PRICE DIFFERENCE AS DOCUMENTED 01
011 PRICE DIFFERENCE BETWEEN P.O. AND INV 01
012 INVOICE INCORRECTLY TOTALED/EXTENDED 03
013 SUBSTITUTION OVERCHARGE A5
014 TRAILER SEAL INTACT 06
015 PALLETS/SHRINKWRAPPED 06
020 CONCEALED DAMAGE 06
021 CONCEALED SHORTAGE 06
022 MERCHANDISE BILLED NOT SHIPPED 59
023 CARTON SHORTAGE SL&C 06
024 CARTON SHORTAGE FREIGHT BILL SIGNED SHORT 06
025 P.O.D./NO MERCHANDISE RECEIVED FOR INVOICE A9
026 CARTON SHORTAGE — MIS-ROUTING CHANGED FOB TI
027 CARTON DAMAGE — SL&C 06
028 CARTON DAMAGE — FRT. BILL SIGNED DAMAGED 06
029 CARTON DAMAGE — MIS-ROUTING CHANGED FOB TI
030 DUPLICATE BILLINGS 19
031 P.O. NUMBER NOT ON INVOICE MH
032 MULTIPLE P.O. NUMBER ON INVOICE MF
033 P.O. NUMBER INCORRECT ON INVOICE MG
034 PALLET CHARGE 10
035 SALES TAX – STATE 55
036 SALES TAX – CITY 55
037 INSURANCE DO
038 STOP-OFF CHARGE INCORRECTLY ADDED TO 30
039 FREIGHT COST ON BACKORDER MC
040 ROUTING VIOLATION — EXCESSIVE FREIGHT B8
041 COLLECT — SHOULD HAVE BEEN PREPAID SO
042 BACKHAUL/PICKUP ALLOWANCE MB
043 MDSE. S/B COMBINED FOR LOWER FREIGHT COST RJ
044 FREIGHT ON RETURNED MERCHANDISE RL
045 PREPAID FREIGHT INCORRECTLY ADDED TO INVOICE 21
046 FREIGHT ALLOWANCE RB
047 EXCESSIVE FREIGHT CHARGE ON INVOICE SF
048 FREIGHT SHOULD BE PREPAID TO CONSOLIDATOR 21
049 FREIGHT COST TO FORWARD MISROUTED SHIPMENT 54
050 ALLOWANCE NOT GIVEN OFF INVOICE 71
051 ALLOWANCE NOT GIVEN OFF INVOICE A8
052 ALLOWANCE NOT GIVEN OFF INVOICE D5
053 ALLOWANCE NOT GIVEN OFF INVOICE D5
054 ALLOWANCE NOT GIVEN OFF INVOICE ZZ
055 ALLOWANCE NOT GIVEN OFF INVOICE A3
056 ALLOWANCE NOT GIVEN OFF INVOICE 89
057 QUANTITY DISCOUNT D5
058 OTHER ALLOWANCES OT
059 ALLOWANCE NOT GIVEN OFF INVOICE 82
060 HANDLING CHARGE AS DOCUMENTED 97
061 INCORRECT COLOR/SIZE ALLOWANCE 37
062 LABOR AND HANDLING — 98
063 B/L ADDRESSED TO WRONG LOCATION 40
064 EARLY SHIPMENT RH
065 LATE SHIPMENT 99
066 NO P.O. NUMBER ON CARTON MP
067 INCORRECT P.O. NUMBER ON CARTON MN
068 P.O. NUMBER NOT ON BILL OF LADING ME
069 INCORRECT P.O. NUMBER ON BILL OF LADING MD
070 NO ITEM NUMBER ON CARTONS MO
071 INCORRECT ITEM NUMBER ON CARTONS MM
072 LABOR AND HANDLING — TICKETING/RE-TICKETING C9
073 DUPLICATE PAYMENT 86
074 PREVIOUS ACCOUNT — DEBIT BALANCE E1
075 TRANSFER OF DEBIT BALANCE MI
076 BUYER’S RESERVE C4
077 OVERPAYMENT OF INVOICE AMOUNT WO
078 STORAGE CHARGES MQ
079 SAMPLE CHARGES GD
080 CASH DISCOUNT 76
081 ANTICIPATION — VENDOR REQUEST FA
082 ANTICIPATION — EARLY PAYMENT OF INVOICE FA
083 DISCOUNT NOT TAKEN AT TIME OF PAYMENT D6
084 INTEREST ON RECOVERY OF PAYMENT IN ERROR L5
085 INTEREST ON OVERPAYMENT RU
086 EXCISE TAX 55
087 OTHER ZZ
090 UNAUTHORIZED CHARGE — SYSTEM DEDUCTION D3
091 MERCHANDISE DESTROYED — DAMAGED/DEFECTIVE 93
092 MERCHANDISE RETURN — OVERSTOCK/RECALL 15
093 MERCHANDISE RETURN — DAMAGED MERCHANDISE 04
094 MERCHANDISE RETURN — DEFECTIVE MERCHANDISE F1
095 MERCHANDISE RETURN — WRONG ITEM A2
096 MDSE. FOR REPAIR/ASSEMBLY — NOT RETURNED B5
097 RETURNED MERCHANDISE HANDLING CHARGE 97
150 SOFT GOODS DEFECTIVE ALLOWANCE 82
151 PURCHASE REBATE ALLOWANCE B2
152 WHOLESALE CLUB ALLOWANCE 28
161 PURCHASE REBATE ALLOWANCE B2